SERV2307-0000098 CYBER COMBO TRAINING & COMMISSIONING 专业的

AREAS TRAINED INCLUDE

• V IT Products sales & Services
• Cyber & Online Services
• Digital Marketing
• Website Design & Development
• Website Hosting
• Search Engine Optimization
• Content Creation among others
  
  Job Description
  • Assist customers with the use of computers, applications and internet and also offer them help and support when they encounter a problem while accessing websites, scanning, emailing, printing, downloading or uploading/attaching content.
  • Provide excellent customer care and assist clients to complete forms and returns for KRA,
  NTSA, NHIF and other e-government services.
  • Sell IT products like computers, computer accessories, stationery and other IT related goods and services while providing advice to customers on care and usage.
  • Troubleshoot computers, printers/scanner and other hardware, devices, terminals, software
  and connectivity issues.
  • Ensure compliance with Cyber policies and applicable laws and regulations in the use of computers and other devices and equipment.
  • Track customers' time and charges at computer terminals and keep daily records.
  • Keep the premises neat and tidy: clean computers, equipment, office, tables, shelves, etc.
  • Perform online promotion of IT Products and Services.
  • Monitor the running of the developed Clients websites
  • Perform basic record keeping/book keeping

Personal Skills

• Strong organizational skills
• Attention to Detail
• Self-Motivated
• Innovative Problem-Solving Skills
• Fluently Speak English & Kiswahili
• Ready to learn new skills
• Time keeper and fast in task exec tion
• Honesty & Trustworthy
• Confident Team player, with the ability to work with others when necessary.
• Able to work under minimum or no supervision _
• Ability to build and maintain clientrelationships. Ability to adjust quickly and learn independently.